Shipping/Returns

COVID-19 UPDATE: Please note your order will be delayed due to a high volume of orders and limited staff due to COVID-19.  We are working everyday to ensure delivery of your order. If you have questions or concerns, please contact us and we will try to meet your needs as quickly as possible.  

SHIPPING POLICY: Currently, we are able to accept online orders to shipping addresses only within the United States.  Items on special order may take longer.  Express shipping may be requested for an additional cost.  Express orders must be placed 72 hours in advance by 9:00AM Pacific Standard Time.

DELIVERY RATES:
$0.01 to $49.00......$7.00
$50.00 to $99.00....$9.00
$100.00 and up........FREE

OVERNIGHT RATE:
Please contact us for a direct quote. The location and time will determine the final cost.

RETURN POLICY: If you are unsatisfied with any full priced or sale items (excluding clearance), you must complete a Petit Confection Customer Return Authorization Form.  Purchases or gifts may be returned within 14 days of the invoice date.  Shipping charges will not be refunded. Returned merchandise must be unwashed and unworn with all tags attached.  Full-priced items may be returned for a credit card refund, and sale items may be exchanged for online store credit.  Please include a copy of your Customer Return Authorization Form.  We reserve the right to refuse customer returns/exchanges if the above conditions are not met.

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